Issue 100.3-May-Jun 2017

Handling the Challenge of Difficult Clients

“As funeral directors, we all try to be patient, to politely explain and to accommodate requests…”

Modified Welding Fume Ventilation
System Works Well in Prep Room

“The advantage of the arm is that it can be moved around to anywhere I need to work.”

Raising the Standard of Facial Preparation
Provides Comfort to Families,
Improves the Profession

If we can raise the standards of preparation, we’ll have a better chance of more families choosing a visitation.

A Winning Way to Set Features

“This technique has been perhaps the most effective in creating a favorable memory picture for the families.”

Members Share Embalming Techniques

“I’m very interested in members sharing their tip and tricks of the trade that have been passed down for generations.”

Walk-in Refrigeration Options

From The Forum at Selected general discussion group,

Transitioning From Powdered Gloves

Most of our profession has already adapted to powder-free gloves.

Hotel Reservation Deadline for
Spring Management Summit is March 26

The 2017 Spring Management Summit will be held in Raleigh, NC, April 26-28.

Learn How to Market More Effectively

“Part of every funeral home’s core strategy should be a non-traditional offering.”

What Makes a Great Life? 

“I find that people often have the answers inside themselves, but they just don’t see them.”

Bliley’s Funeral Homes
to Share its Approach to Cremation
at June Selected Connections Event

Learn how to approach cremation from a different perspective June 27-29.

It’s Even Better with a Body

The body’s place in the funeral ritual

See The Change, Be The Change

Management Comparative Program data is due to Headquarters by May 12.

Federal Trade Commission Announces
Another Disappointing Compliance Rate
in 2015-2016 Funeral Rule Sweeps

To prevent mistakes, it is important to understand what the FTC’s expectations are.

Selected Members Receive
Group Purchasing Discounts

Selected has joined forces with UNA Purchasing Solutions to offer impressive discounts to its members.

Facultatieve Technologies Becomes Preferred Partner

Selected is pleased to welcome Facultatieve Technologies as its newest Preferred Partner.

Share Your Photos
During Selected’s 100th Anniversary!

What do you have that is unique that you’d like to contribute?

Member News

Remembering Our Colleagues, New Members, Educational Trust Contributors, New STS Agents, News from Our Members